Well-managed projects do not just happen. They begin with the basics. All members of the project team need to have a clear understanding of the work that needs to be done and a clear view of their role in the process. The days of “mushroom engineering,” in which the project manager keeps the design staff in the basement cranking out drawings, are over. Today, design teams need to be fully engaged from top to bottom—more of a “Velcro” interface. The conversion from “mushroom” to “Velcro” means that the support staff needs to become more sophisticated and more attuned to the specific issues being addressed by the project. Clerical staffs, for example, should be just as familiar with their counterparts in other organizations as the project manager.