Dear customer
Referring to your recent message, we would like to ask you to send to us screenshots with the errors in JPG or PNG file format along with your invalid key and order number.
Also, please send full screen shots with your game list from your EA ORIGIN account.
Please accept our sincere apologies for this situation and we would like to thank you for your cooperation.
Thank you for considering our request.
We are glad to be of service to you.
Please retain all history if you reply to this mail.
Kind Regards
Kinguin.net Support Team
Charles