Please be aware that Rung is using rm@ email address. Make the subject of all your emails to her as follow: For Rung: _____.
Only contact Rung when you need a contract to be sent to a new travel agent/tour operator. Send her all the details she needs please, address, telephone, email, company and contact person or a picture of the business card. Also understand that she will not respond right away but when she has time available to tend to the Bangkok Admin support.
Feel free to reply to this email with the list of travel agents which you have seen in the last month and who you know are still waiting for contracts. I will make sure the contact details get to Rung.
Also note on there who needs to receive credit lines.
Don't bother Rung for anything else please. For now, work through me for all other queries and to get feedback also email me.