32)Conversation 2: Andy bought a shirt from a department store. When he got home, he found an ink spot on the collar, so he goes back to the store to return it. Salesperson: Good afternoon, sir. ______12______? Andy: Yes, Id like to get a refund for this shirt. Salesperson: ______13______, sir, because it was on sale. Andy: Then can I talk to the manager? Salesperson: I’m sorry he’s not in right now. Er… _____14_____, sir? Andy: There’s an ink spot on the collar. Salesperson: _____15______. Andy: Can’t I get a refund? Salesperson: _____16_____, sir. We can only exchange it for you. Andy: All right, then. Thank you.
ก.Don’t you need help
ข.Can I help you
ค.Are you looking for someone
ง.Would you return the shirt