I would like to sorry that we can't make and send your trousers within the 29th October.
Could you please check my email on Wed, 16 Oct 2013 ?
I informed you that we need 3-7 working days for production.
But until now we can't get a final design and you never inform address of your girlfriend's dad.
I am so sorry that we don't have staff to stand by 24 hrs.
Our work hour Monday - Friday from 8 A.M. - 5 P.M.
Please accept our apology for the inconvenience.
Best regards,
Kim