Here are the list of issues faced by BSA past 3 days.
• Google image search is “access denied” => Due to content filtering.
• https://www.linkedin.com/ was whitelisted but webpage is corrupted => Escalated to service desk
• DRM service desk website (https://konicaminolta.my.salesforce.com/) login failed because Public IP changed => DRM service desk is using public IP to allow access, and CWSS affected it.
In these kind of issues, we need to change content filtering or bypass URL because it seems CWSS is not working properly at website.
I will collect issue list from each companies and share to team members tomorrow.