5.1 Factors for success
Factors for success are those occurrences whose presence or absence determines the success of an ICT project. They can be drivers or enablers as described by (Moran 1998, Riley 2000, Doherty et al. 1998, Heeks 2003b, Mugonyi 2003, Heeks 2004, Khaled 2003). . Their absence can cause failure and their presence can cause success. Drivers are the factors that encourage or reinforce the successful implementation of ICT projects. Some of these are listed below:
• Vision and strategy
• Government support
• External pressure and donor support
• Rising consumer expectations
• Technological change, modernization, and globalization
Enablers are the active elements present in society, which help overcome the potential barriers. Some of these are listed below:
• Effective project, coordination and change management
• Good practice