What about the goods which are on the container which left in June, are they also all with underweight ??
We will get back to you once clients start to complain, in the meantime we would welcome from yr.side some kind of confirmation that you will compensate for 100% all the creditnotes we will possibly have to make.
But you will understand that apart from making creditnotes people will partially not re-order and look for other suppliers. This would mean much more damage of course and it cannot be measured.
The situation is really difficult and as I told you in my previous mail of today, we will judge yr.next container extra critically and simply not sell any goods which are beyond the tolerance.