Bottle Breacher — High-Caliber Gifts
Moving to Bigcommerce Enterprise eliminated downtime and significantly streamlined operations
THE BIGCOMMERCE DIFFERENCE
Bigcommerce came recommended by other Shark Tank companies and there were absolutely no surprises. The experience of switching over was wonderful.
Business goal: Ditch the downtime
After weekly downtime on WooCommerce and two catastrophic outages during Shark Tank airings, Bottle Breacher felt the heat from their investors to make a move. The owners were spending 40% of their time troubleshooting, web developer costs were skyrocketing and their customer experience was painfully impaired.
Bigcommerce benefit: Reliable uptime & top-notch service
After recommendations from other Shark Tank companies, Bottle Breacher moved to Bigcommerce Enterprise. For the first time ever, they enjoyed 100% uptime during their Shark Tank airing, and haven’t been down since. The easy-to-use interface allowed them to bring site management in house, and the account management and support exceeded their expectations.