Based on the specific
ERP software that has been selected, the potential
tangible and intangible benefits of the implementation
can be compared to the costs.
Tangible benefits might include better visibility
of future requirements, improved material control,
reduced costs, increased productivity, increased
on-time deliveries, improved customer
service, and the elimination of redundant and
contradictory data bases. Intangible benefits
might include improved communications, substantially
reduced chaos and confusion, and
higher morale. Make a formal go or no-go decision
on the software; keep the option of choosing
‘‘none of the above.’’