Specialized studies also mention the fact that such a crisis situation occurs at the moment in which three aspects are materialized, namely: one circumstance factor, or a triggering event, which forces the organization to handle certain realities, which it had until that point avoided; a contingent factor, characterized by the improper management of the situation generated by that event; a structural factor, which derives from the absence of certain structures for crisis prevention or management (Mayer, 1997, p. 68).