the MUP for each billing period is to be displayed on each monthly invoice. The consumer is to submit a request for financial credit in order to be eligible to redeem financial credit. for that purpose the consumer is to notify DTGOV within thirty day from the time the consumer receives the invoice that states the MUP beneath the defined SLA . notification is to be sent yo DTGOV via email. failure to comply with this requirement forfeits the consumer right to the redemption of financial credit.