Nevertheless, most companies show a little investment in staff qualification, either in aspects related to
technical activities, whether in concepts related to maintenance management, as shown in figure 6. Low
level training is considered when the company maintenance crew has minimal information about
maintenance activities and poor knowledge about equipment and process, with no investment in
qualification. For medium level training the crew has enough concepts about process and equipment and
some investment is made to qualify them. For high level training, the crew has strong knowledge about
process, equipments, management tools, clear failure analyses methodologies and investment in
qualification.
75%