Scope of this research to study factors that effect on customer satisfaction towards service of Arayana Phupiman resort.
the sample that use in the research, for example, a customer who come in to rest at a hotel, get from the random sampling by something if low-lying like [model] NON-PROBABILITY, because of still don't know the amount of person reach to rest in year 2558 thus then if low-lying at random an example 100 person reach rest person amount data saving from the sample uses the way