he seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Friend, maybe now you go to the post office to check that, you can not check anything, but the item we are sure that is in transitting to you. You also can go to this website to check your item---http: www.17track.wang , so sorry for the inconvenience, if you still have any problems, you can conatact me. Thanks."
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.