Dear Mr. Ku
Once again, thank you for choosing us as your preferred serviced residence!
In the confirmation letter of your recent reservation #16113878 with us, we asked for your opinion regarding your reservation experience.
We understand you may have missed it. As your feedback will help us provide a better reservation experience, we hope you can take a few minutes to complete our short survey. If you have already completed the survey, we appreciate your feedback.
Thank you for your time and we look forward to welcoming you and your guests to our residences soon!