In order to offer shoppers product experiences as close to those from direct examinations, online retailers have started
turning into interactive product virtualization technologies that can provide shoppers with detailed information about
the products through simulated product experiences when shopping online. This research explores how interactive
product virtualization technologies (i.e., interactive product simulator) can engender virtual product experiences,
affecting Millennium generation shoppers’ use of interactive product simulators for online shopping. Through an
online survey, the researcher identified perceptions of using interactive product simulators for online shopping. The
research focused on Millennium generation, considering their high Internet usage levels, strong social ties and
interdependency among millennial shoppers through social media. Based on Diffusion of Innovation, Theory of
Reasoned Action, and Technology Acceptance Model, the research model was developed. The effects of object
interactivity and beliefs on attitudes toward using interactive product simulators for online shopping as well as the
effect of subjective norm on the intention to shop online using interactive product simulators were investigated.
Potential gender difference in the relationships among the variables in the model was also examined.