One of the biggest problems found was the use of icons, impairing the interpretation of functions and increasing
the incidence of errors. When there is some sort of caption, icons are clearly understood, as well as the buttons with
labels, aiding in the reading and in touch screen actions.
Interfaces must maintain the same layout and positioning of elements. Elderly participants had no problem
interacting with scrolls in the touch interface; in addition, they also mentioned that they had no problem reading
texts without the need to zoom. It was noted that gestures were more diverse for young people due, primarily, to the
use of apps and to social networks. According to the elderly users, gestures can be easily managed if kept simple.