Hi apishop2013,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Sorry to hear that,maybe something delayed on the way,if you don't want to wait any more,could you please agree that we refund you first?If you received the parcel later,then you repay us.do you think this is OK?"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.
Hi apishop2013,
The seller has responded to you and offered another solution to solve this issue.
Seller's message:
"Sorry to hear that,maybe something delayed on the way,if you don't want to wait any more,could you please agree that we refund you first?If you received the parcel later,then you repay us.do you think this is OK?"
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.
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