FYI below, IT will change the setting for all the free bonus products in the Loyalty Invoice to show Zero value and without 7% charging from now on.
For the invoices in the previous month which had been collected money (or may be not) because the calculation was include 7%, the program will be change **only on the invoice** back date to that order date but because the daily Sales batches had been posted so the change couldn’t make the AR balance reverse back automatically as what we think it should be. So, the good thing is that DS can go in to reprint the invoice to each Distributor but Finance still need those information to key the entry and return the balance to the AR one-by-one Invoice, this will be needed the old & new invoice to compare for adjustment and return balance.
For the redemption, I will let you know what is the suggestion from Mark and if you agree with that Diane asked me to send the information by e-mail so she can help with conversation to Mark and IT for the further setting. I will make you a call soon.