If that is the case, "It is best to get a case number for assistance with our Microsoft Account Team. "
Joyce: at 15:55:59
Kindly click on the link below to get started and follow the steps to ESCALATE.
Joyce: at 15:56:02
https://support.live.com/eform.aspx?productKey=wlhotmailclosed&ct=eformts
Joyce: at 15:56:17
Once you have the link open, please provide them your problem email and a working email address where you want to get the security code/case number.
Joyce: at 15:56:19
The escalation number is the ticket to work with our Hotmail Support Team.
Joyce: at 15:56:21