3.2 Determination of open servers based on Enterprise Dynamic
Regardless of cost, more servers mean the better situation. But, considering the current situation---recruitment is becoming more and more difficult, low profits of small service, it is obviously not practical to open so many servers. According to the
situation of the branch bank, we consider determining the number of servers from two aspects: 1 The number should be as little as possible in the context that
customer satisfaction is improved and the time of waiting is reduced. The number of servers should be
limited below 7. 2. For improving the efficiency of VIP server, we plan to open the VIP server to saving business considering that most of the saving business is handled less than 7 minutes. In this plan, VIP will get NO.1 in the queue when he arrives. Due to the impossibility and inconvenience to determine the appropriate number by change the number of servers in reality; this study will use Enterprise Dynamic to determine the number of the servers and whether to use the VIP server for saving business.
3.2 Determination of open servers based on Enterprise Dynamic
Regardless of cost, more servers mean the better situation. But, considering the current situation---recruitment is becoming more and more difficult, low profits of small service, it is obviously not practical to open so many servers. According to the
situation of the branch bank, we consider determining the number of servers from two aspects: 1 The number should be as little as possible in the context that
customer satisfaction is improved and the time of waiting is reduced. The number of servers should be
limited below 7. 2. For improving the efficiency of VIP server, we plan to open the VIP server to saving business considering that most of the saving business is handled less than 7 minutes. In this plan, VIP will get NO.1 in the queue when he arrives. Due to the impossibility and inconvenience to determine the appropriate number by change the number of servers in reality; this study will use Enterprise Dynamic to determine the number of the servers and whether to use the VIP server for saving business.
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