In order to do so, as the proposed framework suggests, at the strategic level, top management is required to have a philosophy and foster organizational culture that recognizes diversity, and commits resources and leadership so as to implement diversity policies. At the tactical level, organizations should adopt a range of HRM policies incorporating EEO and AA and simultaneously making use of diversity. At the operational level, organizations should pay attention to educating employees, networking, communications and flexible employment. At all levels, line managers should be actively involved in HR diversity management.
This study has identified several avenues for further research. Despite wide recognition of its significance, diversity management in HR has to date received surprisingly little
attention in the diversity management literature. There are some HRM studies concerning
diversity issues. However, the fact that these studies are normally regarded only as part of the HR literature makes it difficult to draw complete conclusions on HR diversity management by analysing only the diversity management literature. Also, interestingly, although scholars have emphasized the differences between diversity management and EEO and AA, past studies have focused on EEO and AA in HRM policies and practices. Valuing diversity and utilizing the knowledge and skills of a diverse workforce, an aspect which is beyond EEO, has been largely neglected. As a result, the existing literature does not indicate how diversity has actually been managed through HRM. Therefore, further research is necessary on the state of HRM diversity management beyond EEO and AA. Such research in developing and transitional economies is urgently needed as most past studies have been conducted in the Western contexts, such as the US, EU nations and Australia. As mentioned earlier there are different diversity issues in different national contexts. Research in non-western contexts would develop a better understanding of the effects of different socio-cultural environments on diversity management. Also, due to the fact that managers, employees and different groups within an organization may have different perceptions of diversity management, such perceptions can often be the result of poor implementation of HR diversity policies. Future research should examine diversity management from multiple perspectives. Moreover, past studies are usually prescriptive in exploring the relationship between HR diversity practices and organizational performance. As a result, there is, so far, no study statistically examining the contribution of diversity management in HR to organizational performance from financial and non-financial perspectives. Further empirical research on this aspect would advance our
understanding of the contributions of HR diversity management.
การทำเช่นนั้น เป็นกรอบนำเสนอแนะนำ ระดับกลยุทธ์ ผู้บริหารระดับสูงจะต้องมีปรัชญา และสร้างวัฒนธรรมองค์กรที่ตระหนักถึงความหลากหลาย และมุ่งมั่นในการเป็นผู้นำเพื่อให้ดำเนินนโยบายความหลากหลายทางชีวภาพและทรัพยากร ระดับยุทธวิธี องค์กรควรนำนโยบายช่วง HRM ที่เพจ EEO และใช้เอเอ และทำกันหลากหลาย ระดับปฏิบัติงาน องค์กรควรสนใจให้พนักงาน เครือข่าย สื่อสาร และทำงานแบบยืดหยุ่น ในทุกระดับ ผู้จัดการบรรทัดควรเกี่ยวข้องอย่างแข็งขันในการจัดการความหลากหลายของ HRการศึกษานี้ได้ระบุ avenues หลายสำหรับการวิจัยต่อไป แม้ มีทั้งการรับรู้ความสำคัญ การจัดการความหลากหลายในชั่วโมงเป็นวันได้รับน่าแปลกใจเล็กน้อยความสนใจในวรรณคดีการจัดการหลากหลาย มีบางการศึกษา HRM เกี่ยวกับdiversity issues. However, the fact that these studies are normally regarded only as part of the HR literature makes it difficult to draw complete conclusions on HR diversity management by analysing only the diversity management literature. Also, interestingly, although scholars have emphasized the differences between diversity management and EEO and AA, past studies have focused on EEO and AA in HRM policies and practices. Valuing diversity and utilizing the knowledge and skills of a diverse workforce, an aspect which is beyond EEO, has been largely neglected. As a result, the existing literature does not indicate how diversity has actually been managed through HRM. Therefore, further research is necessary on the state of HRM diversity management beyond EEO and AA. Such research in developing and transitional economies is urgently needed as most past studies have been conducted in the Western contexts, such as the US, EU nations and Australia. As mentioned earlier there are different diversity issues in different national contexts. Research in non-western contexts would develop a better understanding of the effects of different socio-cultural environments on diversity management. Also, due to the fact that managers, employees and different groups within an organization may have different perceptions of diversity management, such perceptions can often be the result of poor implementation of HR diversity policies. Future research should examine diversity management from multiple perspectives. Moreover, past studies are usually prescriptive in exploring the relationship between HR diversity practices and organizational performance. As a result, there is, so far, no study statistically examining the contribution of diversity management in HR to organizational performance from financial and non-financial perspectives. Further empirical research on this aspect would advance ourunderstanding of the contributions of HR diversity management.
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