Describe Johnny’s Lunch’s business model and business strategy. What challenges does Johnny’s Lunch face as it begins its expansion?
What systems has the company used or planned to use to overcome these challenge? What types of systems are they? What role will each play in helping Johnny’s Lunch overcome these challenge?
What other kinds of systems described in this chapter might help Johnny’s Lunch as it expands?
Do you believe Johnny’s Lunch will be successful in its attempts to expand nationally? Why or why not?