First of all, please accept my sincere apology, as I wish to inform you that we have a late charge through your Master card no. 523X XXXX XXXX Exp. XX/18 in total amount THB 14,700 net for the room charge which is supposed to be billed to your account due to we have not received payment from the agent.
However, we enclosed file a slip of credit card that we were offline from the amount as per you guarantee upon check in.