* Most items arrive within the estimated delivery time. If you have not received your item in this time, don't worry as delays do occasionally occur. We ask you to wait 14 calendar days for UK, 21 calendar days for Europe and 30 calendar days for rest of world before you contact us to let us know you have not received your item.
We want you to be delighted each time you shop with us. If you are not completely satisfied with your item, please consult our Returns Policy for further information.
If you have any questions regarding your order, we also have a Help Section Online which should be able to answer your query.
If for any reason you can't find the answer to your question you can send us a message through your account and we will be happy to help.
Kind Regards,
The LookFantastic Group Team