I have already ask customer to check again before inform you.
Customer check 3 times and found that some pack is not complete 500 pcs.
Then it is impossible to mistake 3 times same number.
I understand that GGB packing the goods in 1 box = 10 packs, 1 pack = 500 pcs then PBAS store receive just count the number of pack. Maybe PBAS store do not check the real number of the goods of each pack.
Then I apologize customer and ask customer still want the goods 115 pcs or not?
Customer tell me the goods 4,885 pcs is enough.
Customer ask PBAT to revise invoice to correct the real quantity of goods.
Then PBAS has to revise invoice to PBAT to correct the real quantity of goods too.
Please understand and help PBAT for this issue.