KM is based on the premise that, just as human beings are unable to draw on the full
potential of their brains, organizations are generally not able to fully utilize the knowledge that
they possess. Through KM, organizations seek to acquire or create potentially useful knowledge
and to make it available to those who can use it at a time and place that is appropriate for them
to achieve maximum effective usage in order to positively influence organizational performance.
It is generally believed that if an organization can increase its effective knowledge utilization
by only a small percentage, great benefits will result