Many of Dell’s business customers see Dell Premier.com as a valuable management tool,
helping purchasing offices and IT departments control purchasing decisions and enforce
technology standards. Some customers have integrated the Dell Premier.com with their own
systems to allow electronic purchasing, cutting processing time and making ordering easier.
Also, both financial and IT departments benefit from Dell’s ability to provide them with a
history of their purchases from Dell. All of these benefits increase customer satisfaction among Dell’s core customer group of large corporations, primarily with their IT departments, but also in other areas such as procurement and finance.