Observations.
Observing workers as they perform their work provides rich information about the tasks involved. Observation may mean simply watching people do their jobs, or it may include videotaping, audiotaping, and computer monitoring. By watching someone doing the filler job in the original Ben & Jerry’s Homemade Ice Cream factor, an observer could learn that the job involved a series of basic tasks: holding a pint container under a pipe that exuded ice cream and puling the container away at just the moment it was filled. At the same time, the filler moved another container under the pipe. As the second container filled, the free hand was used to print a production code on the bottom of the filled container and slide it along a table to the next workstation. Fillers did this over and over again, all day long. Today, employees monitor machines that do this job.
Observations.
Observing workers as they perform their work provides rich information about the tasks involved. Observation may mean simply watching people do their jobs, or it may include videotaping, audiotaping, and computer monitoring. By watching someone doing the filler job in the original Ben & Jerry’s Homemade Ice Cream factor, an observer could learn that the job involved a series of basic tasks: holding a pint container under a pipe that exuded ice cream and puling the container away at just the moment it was filled. At the same time, the filler moved another container under the pipe. As the second container filled, the free hand was used to print a production code on the bottom of the filled container and slide it along a table to the next workstation. Fillers did this over and over again, all day long. Today, employees monitor machines that do this job.
การแปล กรุณารอสักครู่..