I am writing to complain about the consignment we received, return the invoice to you or correction our purchase order no.5069
We are extremely disappointed that with reference to. on august 1, on checking the goods we received 2000 ream of copy paper. you promised that this order would be delivered to us within 7 business days. however,the delivery was considerable overdue which was 20 days after the original order date.
moreover, the paper arrived yesterday, we have found that our order has not been filled correctly the consignment contained only 1500 reams and 300 ream were not copy paper.
these errors we placed an order for as we have promised our customers early delivery this month,