Dear Wine Connection Team members,
This Email is to inform you that Ajay is no longer the CEO of Wine Connection as of today.
Ajay has tried his best to lead our company for the past 18 months and has now decided to pursue other ventures.
I will be the acting as CEO with the support of our partners at the Abraaj Group until a suitable solution is found.
I would like us to focus in the coming 2 months on enhancing our customers experience. We should be the best at what we do. I want to feel it in each of our shop and restaurant.
Clean and Tidy outlets is the minimum we can do to welcome our guests.
A clear offer presented professionally is an other fundamental (customers must understand right away what we propose : our food, our wines by bottle and by glass, our beers, our cheese or sometimes our tapas).
Our beverages must be available. They must be served at the right temperature.
Our food must be consistently tasty. Each and every dish we serve matter.
Our wine displays must help our customers to pick the right wine for them at the right price.
This is what we do. We care for our customers. This is what made Wine Connection successful.
Let's focus on getting the fundamentals of our business right.
Work with great pride and customer service at heart.
Wine Connection is 18 years of my life. I am counting on you to make it shine in the coming weeks.
Make me proud of who we are.