Dear Phacharapon,
Greetings!
Thank you for contacting eBay Customer Service. I hope that you are doing great while reading this email. As what I understood from your email, you wanted to have a single automated charging system where your purchased items and seller fees are charged automatically. My name is Carl and I am your eBay expert for today!
Regarding the item you won or committed to buy, we are not automatically charging you for it for the reason that you might want to do changes on your order before you want to proceed with your payment. For example, you might want to use a different funding source, request for combined shipping or shipping discount. If you will be charged automatically, you can no longer do those changes.
For seller fees, we charge you automatically for that since your seller fees are fix once an invoice is generated.
As a one-time courtesy, I removed the recent unpaid items recorded on your account.
To avoid getting unpaid item record in the future, always make sure to only bid or buy on the items you really want. If something goes wrong where you need to cancel, ask the seller to send you a cancellation request. This is important because having too many unpaid items recorded on your account might lead to buying limitation or account suspension.
To know more about unpaid item policy and cancellation process, please check the links below:
http://pages.ebay.com/help/buy/questions/unpaid-item.html
http://pages.ebay.com/help/buy/questions/unwanted-item.html
I trust that the information I provided addressed your concern. We wish you all the best on your future transactions.
Thank you for choosing eBay. We value your business. Have a nice day!
Sincerely,
Carl D.
eBay Customer Service
Dear Phacharapon,Greetings!Thank you for contacting eBay Customer Service. I hope that you are doing great while reading this email. As what I understood from your email, you wanted to have a single automated charging system where your purchased items and seller fees are charged automatically. My name is Carl and I am your eBay expert for today!Regarding the item you won or committed to buy, we are not automatically charging you for it for the reason that you might want to do changes on your order before you want to proceed with your payment. For example, you might want to use a different funding source, request for combined shipping or shipping discount. If you will be charged automatically, you can no longer do those changes.For seller fees, we charge you automatically for that since your seller fees are fix once an invoice is generated.As a one-time courtesy, I removed the recent unpaid items recorded on your account.To avoid getting unpaid item record in the future, always make sure to only bid or buy on the items you really want. If something goes wrong where you need to cancel, ask the seller to send you a cancellation request. This is important because having too many unpaid items recorded on your account might lead to buying limitation or account suspension.To know more about unpaid item policy and cancellation process, please check the links below:http://pages.ebay.com/help/buy/questions/unpaid-item.htmlhttp://pages.ebay.com/help/buy/questions/unwanted-item.htmlI trust that the information I provided addressed your concern. We wish you all the best on your future transactions.Thank you for choosing eBay. We value your business. Have a nice day!Sincerely,Carl D.eBay Customer Service
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