Thank you for contacting the Booking.com Customer Service team.
In order to help with your request, we ask you to please give us more details about your reservation.
Please reply to this email with the following information:
• Reservation Number:
• Email ID used to make the booking:
• Accommodation Name and Location:
• Dates of Stay:
We are happy to help with your reservation once we have received this information. If you have any other concerns, please do not hesitate to contact us again.
Kind regards,
--
Sarah MacDonald
Booking.com Customer Service Team