Nowadays, Coffee shop has become popular around the world because everyone is likely to eat, chill out and meeting with their friends or family and the coffee shop is the on of place has a comfortable because it have a drink, food, sweet and bakery at the same time. However, the one of the essential factor for the success of any business is customer satisfaction. All the activities are customer oriented. And it gets possible only through rising role of marketing in business organizations day-by-day. And it gets possible when the organization knows about their customer’s various needs like: