Sorry for this delay. Kindly find below the answer to your question:
1) Hotel has to lock/ empty mini, ISD phone line & all other chrageable things from room. Since this is incentive group we dont wish to get into the hassel of incindental
Yes we can lock the Mini Bar/ISD Phone calls and other chargeable things.
2) All incidental or room service for the group should be given by collect cash on the spot. No incidental should be kept pending till check out.
Yes, we can collect cash on the spot to avoid any incidental charges to avoid to keep it pending till check out.
3) 2 Keys card for twin room required as there will be 2 dealers sharing the room
2 keys card will be provided for twin room.
4) 2 Indian item required for breakfast
At least 2 Indian item will be arrange for breakfast.
5) Please clarity the charges for lost key, stained bed cover, pillow etc. As the past there have been cases when hotel has charged penalty for stained bed covers with lipstick marks etc. It will be great if you can give us the penalty list & charge so that we can inform our guest & ask them to be careful
For lost key the charges will be THB 1000 for 1 lost key card. Please see attached file of charged penality for stained bed covers with lipstick mark etc.