This is with reference to your job post regarding the requirement of a help desk assistant. For that, I would like to put forth my candidature owing to my experience and keen interest in the field. My ability as a technician combined with year long experience in delivering the best customer service pertinent to help desk activities makes me the perfect candidate for this post. My skills and experience of working in a dynamic work environment have provided me expertise in this field for handling many complex customers with dexterity and professionalism.
Not only this, I have about three years of experience of working for the reputed Barclay Call Centre wherein I was responsible for providing technical support to the customers. I was proficient in solving almost all the problems pertaining to software, hardware and email accounts within moments and was thus named the Employee of the Year for the year 2010-2012.
Also I am enclosing my resume along with this letter for you to review. Any queries or discussions are strongly welcomed from my side. I am looking for forward for a positive response from your side.
Thanking You,