1. Do you maintain operation policies and procedures for your quality management system?
2. Is an internal audit program maintained that reviews compliance with all aspects of the quality program?
3. Does the organizational structure define quality respo-nsibility and authority
4. Does the organizational structure provide access to top management
5. Is the health and status of your quality management sys-tem periodically reviewed with management
6. Do you have a documented employee training program?
7. Is the quality organization responsible for acceptance of product and services?
8. Are records of inspections and tests maintained?
9. Are quality data used in reporting results and trends to management
10. Are quality records available to support customer certi-fications?