Dear Phawinee,
To clarify, does Payroll Output file below refers to the final payroll file (checked by Rose) and ready to be pushed into our server? If yes, maybe it’s your IT colleague who need to get the successful / fail message instead of us? We would expect that it should be successful and will be rectified promptly by your IT colleague if failed.
Dear Becca,
Should payroll vendor IT colleague is not able to rectify the problem in time, do you see a need to have someone from INVISTA to be notified so that you’re aware information is not updated in server yet? If yes, who would be person? I think this is what Phawinee is referring to. Phawinee, correct me if I interpreted wrongly.