This section provides a review on the theoretical
framework and previous studies on generic skills
development. Based on the review, several hypotheses are proposed. A transactional model of communication
put forth by Adler & Towne, (1996) and Wood (2006) will be adopted and discussed in the next sub-section.
2.1. Communication theory: Trans
actional Model of Communication
In a transactional model (refer to Figure 1), th
e communication process is depicted as a two way
communication whereby both communicators act as
sender
and
receiver
(Wood, 2006). Two circles represent the
communication process occurred between two persons and the information sent and received simultaneously.
When the communication takes place, both of them will shar
e the field of experience due to the information is
interchangeable. This is depicted in the overlap of the
circles. Meanwhile, time element in this model shows that
the communication pattern of these persons will change over time. In simple words, at the first time two persons
communicate, the communication is in formal way, but
it will slowly change to informal way, since the
relationship have built and both are
keeping trust to each other.