The conflict typology framework relies on the distinction between task
conflict and relationship conflict. In essence, it argues that relationship
conflict interferes with performing tasks, and thus lowers effectiveness and
innovativeness. Task conflict, however, is thought to trigger information
processing and to lead participants to consider multiple perspectives and
various problem solutions. Task conflict prevents moving to premature
consensus, and thus should enhance decision-making quality, individual
creativity, and work-team effectiveness in general.