KPI dashboard
Dashboard is a measurement system that utilizes integrated operational data to present
measurement of business processes through performance indicators, which draw attention to the
milestones in operations. The data is presented in graphs, grids and various visualization
techniques. 12
Measurement of performance through KPI dashboard requires careful choice of performance
indicators according to the goal and objectives of the warehouse. Moreover, numerical values of
target range of the chosen KPIs has to be set according to the objective measured, and according
to time period. For example, warehouse KPI could be service rate, measured as No. of order lines
shipped on time / total No. of orders lines shipped.13 Despite the variety of performance
indicators available, a close consideration for the choice and the number of indicators utilized in
the dashboard should be made.