Two main points can be made about the cultural excellence school.
• It reveals the limitations of the traditional ‘rationalist’ approach which only regards measurable and visible aspects of organisations worthy of consideration, the consequence of which has been a restrictive emphasis on rigorous organisational design, financial planning and analysis and information technologies, etc. Hence insufficient attention has been given to the less quantifiable ingredients of organisational life. Culture has either been neglected or relegated to the ‘art of management’.
• The emphasis on simple forms of organisation using simultaneous loose-tight controls refocuses the traditional debate about whether or not organisations should operate tight centralised controls or looser decentralised ones which encourage self-regulation.