1. puts the product into boxes?
2. pays wages and salaries?
3. plans how to promote products?
4. has systems to prevent mistakes?
5. looks after the equipment?
6. deals with complaints?
7. manufactures the products?
8. sends invoices to customers?
9. buys equipment?
10. arranges credit facilities?
1. helps staff develop new skills?
12. sends products to the customer?
13. buys media space?
14. recruits new staff?
15. sends representatives to visit customers?