WHAT IS ISO 9001 CERTIFICATION?
ISO 9001 is an international standard related to quality management, applicable to any organization from all types of business sectors and activities.
ISO 9001 Certification is based on eight quality management principles (all fundamental to good business practices):
Customer focus
Leadership
Involvement of people
Process approach
System approach to management
Continual improvement
Fact based decision-making
Mutually beneficial supplier relationships