Stephen is the manager of a medium-sized Tesco store.
He has been with the company for over 10 years and his first job was filling shelves in the dairy section.
He is currently working towards the Tesco foundation degree.
Stephen directly manages a team of around 20 departmental managers, who between them are responsible for almost 300 people.
Stephen’s leadership style is usually to allow his managers to make most operational decisions.
However, if, for example, an accident occurs in the store, Stephen may take control to ensure a prompt and co-ordinated response.