Hi Wi,
I am out of the office this week on a training course, however my colleague Lupe is following up on this with our local team in the US. She will get back to you as soon as possible with updates from the team there.
The update I can provide is that the samples did arrive in our US facility after being sent from our Singapore initial receiving lab, however it looks as though they were then cancelled once they got there with a comment that the specimens were not viable. Lupe is following up with the team to confirm if this is correct, and if not to get the system updated to reflect that the samples are in storage.
Lupe – Please provide an update to Wi once it comes through.
Regards,
Dan