In order to develop a KMS, the first thing we had to
consider is the KM tool. In this case study, only IT-based
tools that had been designed as KM tools from their
inception were considered. We analysed three alternatives
in KM tools—the Knowledger system, eRoom and the
Microsoft SharePoint Portal Server. Not only are these the
most commonly used KM tools, but demonstration software
is also available during the evaluation and testing period.