Methods of communication vary among

Methods of communication vary among cultures. Some emphasize direct and simple methods of communication; others rely heavily on indirect and complex methods. The latter may use circumlocutions, figurative forms of speech, facial expressions, gestures and other kinds of body language. In a culture that values directness, such as the American or the Israeli, you can expect to receive a clear and definite response to your proposals and questions. In cultures that rely on indirect communication, such as the Japanese, reaction to your proposals may be gained by interpreting seemingly vague comments, gestures, and other signs. What you will not receive at a first meeting is a definite commitment or rejection.
The confrontation of these styles of communication in the same negotiation can lead to friction. For example, the indirect ways Japanese negotiators express disapproval have often led foreign business executives to believe that their proposals were still under consideration when in fact the Japanese side had rejected them. In the Camp David negotiations that led to a peace treaty between Egypt and Israel, the Israeli preference for direct forms of communication and the Egyptian tendency to favor indirect forms sometimes exacerbated relations between the two sides. The Egyptians interpreted Israeli directness as aggressiveness and, therefore, an insult. The Israelis viewed Egyptian indirectness with impatience.
1. Feedback can motivate. By asking for feedback, it can actually motivate employees to perform better. Employees like to feel valued and appreciate being asked to provide feedback that can help formulate business decisions. And feedback from client, suppliers, vendors, and stakeholders can be used to motivate to build better working relations

Reach Out Directly
This is one of my favorites. It’s also one of the most undervalued. If you want to truly understand somebody, you really need to go talk to them.
When we’re using surveys, email, or analytics, we’re missing all sorts of contextual information. Customers might say they need more money and more time. But which one are they really passionate about? Which one truly keeps them up at night? You won’t know for sure until you hear the passion in their voices as they talk about their problems.
You also want a chance to dig deeper. Let’s say you run a SaaS business that helps freelancers send invoices to their clients. And recently, you’ve been receiving feedback (from your surveys and feedback form) that your customers would like to customize the design of their invoices. There are several possible reasons why they would want to do this:
1. Maybe they are designers, and they want another chance to show their skill set.
2. Or maybe your current design is just awful.
3. They might be looking to change a few key parts, like adding notes at the bottom.
Each of these reasons requires an entirely different solution. If you don’t reach out and talk to your customers, you’ll never learn what’s really going on, and you’ll be trying to fix the symptom instead of the real problem.
You’ll get major bonus points from this if you do it in person. So dive into your customer list and see if anyone is local. Then invite them to lunch and tell them you’re looking to completely understand how your business helps solve their problem. You will get more value from this 1-hour lunch then you will from hundreds of customer surveys

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วิธีการสื่อสารระหว่างวัฒนธรรมที่แตกต่างกันไป บางคนเน้นโดยตรง และง่ายวิธีการสื่อสาร คนอื่น ๆ อาศัยวิธีทางอ้อม และซับซ้อน หลังอาจใช้ circumlocutions รูปแบบเสียง หน้าออก ท่าทาง และภาษากายชนิดอื่น ในวัฒนธรรมให้ค่าตรงไปตรงมา เช่นอเมริกันหรืออิสราเอล คุณสามารถคาดหวังได้รับการตอบสนองที่ชัดเจน และแน่นอนคำถามและข้อเสนอของคุณ ในวัฒนธรรมที่อาศัยการสื่อสารทางอ้อม เช่นญี่ปุ่น ตอบสนองต่อข้อเสนอของคุณอาจได้รับ โดยการแปลความคิดเห็นดูเหมือนจะคลุมเครือ ท่าทาง และสัญญาณอื่น ๆ อะไรคุณจะไม่ได้รับที่ประชุมครั้งแรกคือ ความมุ่งมั่นที่ชัดเจนหรือการปฏิเสธการเผชิญหน้าของเหล่านี้รูปแบบของการสื่อสารในการเจรจาเดียวกันอาจทำให้แรงเสียดทาน ตัวอย่างเช่น ในวิธีทางอ้อมเพื่อเจรจาญี่ปุ่นพิจารณาด่วนมักจะนำนักธุรกิจต่างชาติเชื่อว่า ข้อเสนอของพวกเขาก็ยังอยู่ภายใต้การพิจารณาในความเป็นจริงด้านญี่ปุ่นได้ปฏิเสธพวกเขา ในการเจรจาที่แคมป์เดวิดที่นำไปสู่สนธิสัญญาสันติภาพระหว่างอียิปต์กับอิสราเอล การกำหนดลักษณะที่อิสราเอลสำหรับฟอร์มโดยตรงของการสื่อสารและแนวโน้มที่อียิปต์จะชอบรูปแบบทางอ้อมบางครั้งเลวร้ายความสัมพันธ์ระหว่างทั้งสองฝ่าย ชาวอียิปต์แปลเด็ดขาดอิสราเอลเป็นความรุนแรงและ จึง ดูถูก อิสราเอลดู indirectness อียิปต์ ด้วยความร้อนรน1. Feedback can motivate. By asking for feedback, it can actually motivate employees to perform better. Employees like to feel valued and appreciate being asked to provide feedback that can help formulate business decisions. And feedback from client, suppliers, vendors, and stakeholders can be used to motivate to build better working relations Reach Out DirectlyThis is one of my favorites. It’s also one of the most undervalued. If you want to truly understand somebody, you really need to go talk to them.When we’re using surveys, email, or analytics, we’re missing all sorts of contextual information. Customers might say they need more money and more time. But which one are they really passionate about? Which one truly keeps them up at night? You won’t know for sure until you hear the passion in their voices as they talk about their problems.You also want a chance to dig deeper. Let’s say you run a SaaS business that helps freelancers send invoices to their clients. And recently, you’ve been receiving feedback (from your surveys and feedback form) that your customers would like to customize the design of their invoices. There are several possible reasons why they would want to do this:1. Maybe they are designers, and they want another chance to show their skill set.2. Or maybe your current design is just awful.3. They might be looking to change a few key parts, like adding notes at the bottom.Each of these reasons requires an entirely different solution. If you don’t reach out and talk to your customers, you’ll never learn what’s really going on, and you’ll be trying to fix the symptom instead of the real problem.You’ll get major bonus points from this if you do it in person. So dive into your customer list and see if anyone is local. Then invite them to lunch and tell them you’re looking to completely understand how your business helps solve their problem. You will get more value from this 1-hour lunch then you will from hundreds of customer surveys