A customer can use this service by using 2 approaches as media. The first method is by making a call to SCB Call Center (SCB CSC), 0 2777 7777 while you are connecting with SCB CSC website. After signing in for “Web Collaboration”, the co-browsed window will be appeared together with co-browsed ID. Agent can do “Web Collaboration” by using a co-browsed ID from you. Thus, you should make a call to CSC agents to tell them the co-browsed ID